Returns and Refunds

Every item is printed on demand just for you, so returns cover misprints and damage only.

• Damaged or misprinted: email contextwindow@mail.grokbot.com within 30 days of delivery with your order number and a photo. We'll reprint it or refund you in full, whichever you prefer, and you don't need to send anything back.
• Wrong size or changed your mind: since each item is made to order, we can't accept returns for size or preference. Please check the size chart, which lists measurements in inches, before you order.
• Cancellations: email us within 2 hours of ordering. After that, printing may have started.
• Refunds: go back to your original payment method through Stripe, usually within 5 to 10 business days.